Our Privacy Statement

Digital Water Solutions Inc. (referred to “DWS” for the purposes of this statement) takes the privacy and confidentiality of our clients, employees, potential employees and website users very seriously. We have developed this Privacy Statement to clearly define our ongoing commitment to protecting privacy rights and to inform you of the policies and practices we have in place relating to the management of personal information associated with our website. Certain practices discussed in this Privacy Statement reflect requirements set out in both federal and provincial privacy legislation. DWS’s policy is to at all times adhere to the requirements of the law and our professional responsibilities.

By using our website, you signify your consent to the contents of this Privacy Statement. If you do not agree with the contents of this Privacy Statement, or to our collection, use, disclosure and management of your personal information as described in this Privacy Statement, do not use our website.

Collection and Use of Your Personal Information

For the purposes of this Privacy Statement, “Personal Information” means information about an identifiable individual but does not include data that is de-identified, anonymous, or publicly available. It does not include an individual’s business contact information, including the individual’s name, company/entity name, role/title description, business classification (i.e. public/private/charity), cellphone/telephone/fax number.

Without prejudice to any disclosure of information made compulsory by competent authorities and only to the extent such disclosure is required by law, Personal Data you provide to DWS may be shared, consistent with applicable law and in accordance with the purposes each time served, as follows:

  • With DWS departments, including representatives and employees, as necessary. For instance, Personal Data of newsletters subscribers shall be shared with DWS teams that are responsible for communications & marketing. Usage Data shall be processed by DWS’s IT group.
  • With third parties and third-party business providers that provide services to DWS, such as companies that provide services for employee recruitment, IT-related services, or marketing-related services.
  • With a third party in the event of a sale, merger, reorganization, or other transaction involving part or all of DWS.

DWS will only collect, use or disclose your Personal Information with your consent except where we are authorized or required by law to do so without consent. DWS will use and disclose Personal Information only for the purposes for which it was collected, unless you consent to an alternative use.

All service providers to DWS will use Personal Data only for the purposes identified in this notice and will provide services under a contract which restricts use of information to that which is necessary to perform services on our behalf or to comply with legal requirements.

Consent may be provided verbally or in writing (including electronically), through inaction or otherwise. DWS will assume that an individual has consented to our reasonable collection and use of Personal Information consistent with the purposes for which the information was given. By providing Personal Information to us, you agree that DWS may collect, use and disclose such Personal Information as set out in this Privacy Statement and as otherwise permitted or required by law.

Protection of Your Personal Information

DWS will apply reasonable security measures to protect your Personal Information against unauthorized access, use, disclosure, loss, modification or destruction. Personal Information may be processed and stored outside of Canada by DWS or a third party processor, and such Personal Information may be subject to disclosure in accordance with the laws applicable in the jurisdiction in which the Personal Information is processed or stored. These laws may not provide the same level of protection as Canadian privacy laws.

Permitted Disclosure of Your Information

DWS may provide your information to third parties in situations where: (i) you have given your consent, (ii) the third parties are our suppliers or agents who assist us in serving you, or (iii) DWS is required or permitted to do so by law or applicable regulations to comply with a court order, subpoena, or warrant issued by a court or other body with appropriate jurisdiction or to comply with rules of conduct required by regulatory bodies.

Retention Duration of Personal Data

Personal Data is retained as needed to fulfill the purposes for which it was collected or for a period required by local (Provincial/State) or Federal law. DWS will keep your Personal Data, as follows:

  • Information about your visits to and use of this website shall be kept only for as long as your use of this website.
  • Information from your subscription to our website and/or newsletters shall be kept until you unsubscribe to them. We may contact you periodically to seek for the renewal of your approval of us keeping such information.
  • Information relevant to transactions between you and DWS shall be stored for the lifespan of the transaction or contract and for as long as is necessary for the pursuit of legal claims or required by law in areas noted above.
Responding to Your Privacy Concerns

DWS will investigate and respond to your reasonable concerns about any aspect of our handling of your Personal Information. To request access to your Personal Information, to register a privacy related complaint or if you have any questions regarding our Privacy Statement, Privacy Policy or practices, please contact DWS via e-mail at

Website Links

This website may contain links to other sites. DWS is not responsible for the collection of Personal Information or the security or privacy of such information on third party sites. Please refer to the privacy statement provided by those third-party sites directly.


DWS may revise this Privacy Statement at any time and without notice. DWS reserves the right to modify or amend the contents of this website at any time and without notice. The last edit to this Privacy Statement was on December 21, 2020.


While DWS attempts to ensure that only accurate information is presented on this website, we assume no responsibility for, and make no representations with respect to, the accuracy of any information presented here. Therefore, all materials and information are presented “as is,” and DWS expressly disclaims any implied or expressed warranties of any kind.


Request a Demo

Thank you for your interest. Fill out the very short form below and we’ll get back to you quickly to arrange a demo.

    Request a Specification Sheet

    Thank you for your interest. Fill out the very short form below and we’ll get back to you quickly with the spec sheet.